Purchasing Tickets Online - Getting Started

Please note that the online ticketing system is not compatible with Firefox and some other browsers. We recommend that you use Internet Explorer.

To open the online ticket site click the image above

This will open a separate window. If you already know your username and password, enter these details in the boxes provided and click 'log-in'.

If you are a season ticket holder and this is the first time you have used the online ticketing system, choose 'click here' next to 'Existing season ticket holders and members' and enter your client reference number and surname. Click 'search' and enter your email address and password. Click 'update' and follow the instructions on screen

If you are new to the website and are not a season ticket holder, choose 'click here' next to 'New Customer' and this will take you through the registration process

Once you have logged in, a list will appear stating the home and away matches for which you are currently eligible to purchase tickets

Your log in details link directly to any season ticket and/or membership you may hold and will only show the fixtures that you are eligible to purchase tickets for at that time. Dates of sale for each fixture will be available on the website

Home Tickets

• Click on 'Buy Ticket' next to 'Home Match Season 2006/07' and click the 'Buy Tickets' option next to the match you require
• Select the area that you require from the plan to the left of the screen. Once you have chosen the block you require, enter the number of tickets you wish to purchase in the blank boxes next to the required price class (ie adult, under 18)
• Click 'Add to Basket'
• The block row and seat number(s) will then be displayed, as well as the price class and the ticket price. The online ticketing system automatically selects what is considered to be the best seats available within the block you have chosen. You are unable to specify a particular row and seat number, however should you have specific seat requirements, please contact the booking line on 0871 2261980 or call in person at the Ticket Office
• If you do not want the seats selected, click 'remove' and 'continue shopping' before choosing another area. If this is not completed, the seats will be saved in your basket and any other seats chosen will be added to the order
• When you are happy with your selection, choose 'Proceed to Checkout'
• A confirmation screen will then appear, detailing the total cost. If this is correct, enter your card details in the boxes provided below. Please note that the CV2 number is the last three digits on the signature strip on the back of your card
• Once all of your details have been entered, click 'Buy'
• A confirmation screen will then appear, giving you information on whether your tickets will be posted out or held at the Ticket Office for your collection

Away Tickets

• Click on 'Buy Ticket' next to 'Away Match Season 2006/07' and click 'Buy Tickets' next to the match you require
• Select the type of ticket you require from the graphic to the left of the screen. If the type of ticket you have chosen is sold out or we did not have an allocation of a that type, a message will appear that they are not available
• Once you have chosen your ticket type, enter the number of tickets you require in the boxes provided next to the required price class and click 'add to basket'.

If the match is on sale to away members and/or season ticket holders only, you may purchase more than one ticket but each seat must be assigned to an away member and/or season ticket holder.

If you only require one ticket, you will be assigned to the seat automatically from your log in.

If you require more than one ticket, you need to assign the remaining seats. Click on 'Assign Client' next to the first ticket. A screen will then appear asking for the client reference number and surname of the next supporter. Enter these details correctly and this will assign the ticket to that client. Please note that if the match is on sale to away members and/or season ticket holders only, the seat will only be assigned if the client is an away member and/or season ticket holder and has not previously purchased a ticket for this fixture. Repeat this process for the remaining tickets.

§ Only once all of the tickets have been assigned will the system allow you to continue. Click 'Proceed to Checkout'

§ A confirmation screen will then appear, detailing the total cost. If this is correct, enter your card details in the boxes provided below. Please note that the CV2 number is the last three digits on the signature strip on the back of your card

§ Once all of your details have been entered, click 'Buy'

§ A confirmation screen will then appear, giving you information on whether your tickets will be posted out or held at the Ticket Office for your collection

For postage reasons, away match tickets are removed from online sale at 3.30pm three working days prior to a Saturday away fixture and 3.30pm two working days prior to a Tuesday away fixture. Should an away fixture fall on any other day excluding a Saturday or Tuesday, please visit the website or contact the Ticket Office for further details.

Season Ticket Holders Home Play Off Seat Purchases

The online ticketing system may be used where the Club offers the facility to season ticket holders to purchase their season ticket seat for cup fixtures. In order to purchase your own seat for cup fixtures, please use the instructions below.

§ Log on to the online ticketing system (as outlined in the 'Getting Started' section of this guide)

§ At the top of the page you are taken to, there is a list of options available to you. Click on 'Buy Cup Tickets'

§ Your season ticket block, row and seat number will automatically be displayed.

If this is the only seat you require, put a ticket in the box next to the seat details and click 'Add to Basket'. Click 'Proceed to Checkout' on the next page and you will be transferred to the payment section

§ If you wish to purchase other seats held by season ticket holders as well as your own which is displayed, enter their surname and client reference number in the box provided and press enter. This will then show their seat details below your own

§ Repeat this for as many seats as you require (up to ten seats) and once completed put a ticket in the boxes next to the seat details and click 'Add to Basket'

§ Click 'Proceed to Checkout' and this will transfer you to the payment page

On occasions, the Club may offer season ticket holders the chance to purchase their own seat for a cup fixture, as well as extra seats for non season ticket holders.

§ Log on to the online ticketing system and select your season ticket seat (instructions above)

§ Once you have added your seat to the basket, click 'Continue Shopping'

§ Click 'Buy Ticket' next to Home Match Season 2006/07

§ Click 'Buy Tickets' next to the cup fixture

§ Follow the procedure for purchasing home tickets (beginning of the guide)

General Sale Home Cup Seat Purchases

§ Please follow the procedure for home match ticket purchases

Confirmation Email

Whether you are purchasing home, away or cup tickets online, you will receive a confirmation e-mail once you have confirmed your booking. This e-mail contains ticket details, client reference numbers and details of how your tickets will be posted or how to collect your tickets. If you do not receive this e-mail, your booking may not have been confirmed. If this occurs, please contact the Ticket Office booking line on 0871 2261980 and an operator will be happy to check your details with you.